![]() Special instruction: The Start button on the Startup screen will automatically connect to the system shown. Each device must be used to access a unique account/faction/character. The limitation: It is not possible to play the same account/faction/character (or whatever term you like) on more than one device. It is possible to use more than one device at the same time, but there is one limitation and one special instruction to be aware of. The player will then be able use the new platform/credentials on other versions of the software on other devices. In the event that a player needs to bind to a different set of credentials, in order to use another platform so as to play on another version of the software (switching from Game Center on an Apple Device to Steam on Windows or Android, for example), the player must first unbind from the current platform/credentials on the original device and then immediately rebind to the new platform/credentials on the same device. With both devices bound to the same account, the player will be able to access whatever faction(s) on whatever server(s) interchangeably. This is a change, as originally, Steam credentials could only be used on the Steam version (and only Steam credentials could be used on that version).Īfter binding the account to a particular platform on the original device, players should use the Account panel from the Start screen of the second device to bind that device to the same credentials on the same platform. PLEASE NOTE: Steam credentials are currently the only credentials available on every version of the software. The key thing is that you have to use the bind account feature in the settings.ĭefinitions: Platform or Authentication Platform refers to one of the seven services that provide in-game authentication of the player's user account for the purposes of accessing their account(s) - Apple, Game Center (also an Apple service), Twitter, Facebook, Kakao, Google Play, and Steam. It is actually quite easy to access the faction(s) on the server(s) that you are playing. If you encounter issues with your account: Pretty much the only resort in situations involving accounts and credentials is to Contact NetEase ![]() Thank you for your understanding and continued support. We sincerely apologize for any inconvenience this may have caused.įor a seamless gaming experience and your account security, we recommend you select another login method to bind your account via the login interface. *** Special Warning *** On, NetEase posted the following regarding Kakao credentials:ĭear Explorer, We've identified a problem preventing some Explorers from logging into the game via Kakaotalk, due to related channel policy changes. Thanks for your understanding and support! In consideration of the potential risks, we recommend that all Explorers go to - to link their game account to another platform. Important reminder about linking your accountĭue to changes and adjustments in Twitter's API policy, the use of Twitter accounts to log in to the game may be affected. *** Special Warning *** On, NetEase posted the following regarding Twitter credentials: ![]() Explorers are encouraged to link the game account with their NetEase Pass as soon as possible by visiting the User Center - Link Account. ![]() For your gaming experience and account security, we've included a new login entrance for the NetEase Pass. ![]() Important reminder about linking your account Dear Explorers,ĭue to policy issues with the relevant channel, we've detected that some players are unable to log into the game via Kakao due to changes and adjustments in X's (formerly Twitter) API policy, the use of X (formerly Twitter) accounts to log in to the game may be affected. *** Special Warning *** On, NetEase posted the following regarding X (formerly Twitter) and Kakao credentials: ![]()
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